Terms and Conditions

Last Updated: September 30, 2026

Welcome to the Whitewater Kitchen & Bath website. These Terms and Conditions ("Terms") govern your access to and use of this website and the information, content, features, and services made available through it.

For purposes of these Terms, "Whitewater," "we," "us," and "our" refer to Whitewater Kitchen & Bath and its affiliated brands, as applicable.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

Use of Website

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in violation of any applicable federal, state, local, or international law or regulation.

  • Use the website to transmit spam, unsolicited advertising, chain letters, or other unauthorized promotional material.

  • Impersonate Whitewater, a Whitewater employee, another user, or any other person or entity.

  • Attempt to gain unauthorized access to the website, its servers, accounts, databases, or related systems.

  • Introduce viruses, malicious code, or other technology intended to interfere with the operation or security of the website.

  • Scrape, systematically download, harvest, copy, or collect website content or data through automated means without our written authorization.

  • Use website content, product designs, images, patterns, or other proprietary materials to create, market, train, develop, or improve competing products or services without our written permission.

  • Engage in conduct that interferes with another person's use of the website or that may damage Whitewater, its systems, or its users.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

Intellectual Property

Unless otherwise indicated, all content appearing on this website is owned by or licensed to Whitewater and is protected by copyright, trademark, trade dress, and other intellectual property laws.

This content may include, without limitation:

  • Text and written content

  • Logos and trademarks

  • Product names

  • Product designs

  • Stone patterns and color designs

  • Photographs and renderings

  • Graphics and illustrations

  • Catalogs and brochures

  • Technical drawings

  • Installation instructions

  • Videos

  • Website design and software

You may view and use website content for legitimate personal or business purposes relating to Whitewater products.

You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our content without prior written permission from Whitewater.

Nothing on this website grants any license or right to use any Whitewater trademark, trade name, logo, product design, or other intellectual property except as expressly authorized in writing.

Product Images, Colors, Samples, and Renderings

Whitewater makes reasonable efforts to accurately represent its products. However, product photographs, renderings, digital images, printed materials, catalogs, samples, and other visual representations are provided for illustrative purposes only.

Actual product appearance may vary due to factors including:

  • Computer, tablet, or mobile display settings

  • Photography and lighting conditions

  • Printing methods and printer calibration

  • Sample size

  • Manufacturing processes

  • Material and batch variation

  • Resin, marble matrix, or other component variation

  • Pattern and vein placement

  • Texture and surface finish

  • Surrounding lighting and installed environment

Samples are intended to be representative of a product and are not a guarantee that a finished product or future production run will be an exact match.

Because many Whitewater products incorporate decorative patterns and materials designed to emulate natural stone or other materials, variations in color, pattern, veining, placement, and appearance should be expected.

Customers and dealers should review current physical samples whenever exact color or appearance is important to a purchasing decision.

Product Information and Specifications

Whitewater makes reasonable efforts to provide accurate and current product information. However, specifications, dimensions, colors, patterns, finishes, features, pricing, availability, lead times, packaging, components, and other product information may change from time to time.

Whitewater reserves the right to:

  • Modify product specifications or designs.

  • Add, modify, or discontinue colors, patterns, finishes, or products.

  • Correct errors or inaccuracies on the website.

  • Change pricing or availability where applicable.

Website information should not be relied upon as a substitute for current product documentation, written quotations, order acknowledgments, installation instructions, dealer agreements, or warranty documentation.

If information on this website conflicts with a current written quotation, order acknowledgment, warranty, installation instruction, dealer agreement, or other document issued specifically for a transaction, the applicable transaction-specific document will control.

Installation and Independent Dealers

Whitewater products may be sold, fabricated, serviced, or installed by independent dealers, fabricators, contractors, installers, retailers, or other third parties.

Unless expressly agreed otherwise by Whitewater in writing, these third parties are independent businesses and are not employees, partners, agents, or representatives of Whitewater.

Whitewater does not control and is not responsible for independent third-party:

  • Pricing

  • Sales representations

  • Installation services

  • Workmanship

  • Scheduling

  • Customer service

  • Contractual commitments

  • Additional warranties or promises

Questions or concerns relating to a purchase made through an independent dealer or installer should generally be directed first to the business from which the product or service was purchased.

Nothing in this section limits any responsibility Whitewater may have under an applicable written Whitewater product warranty.

Product Warranties

These Terms govern use of the website and are not intended to replace, expand, restrict, or modify any written product warranty issued by Whitewater.

Whitewater product warranties are governed by the warranty terms applicable to the specific product.

If there is any conflict between these website Terms and an applicable written Whitewater product warranty regarding warranty coverage, the written product warranty will control.

User Submissions

You may have opportunities to submit photographs, drawings, measurements, artwork, logos, files, design concepts, inspiration images, or other materials to Whitewater.

By submitting materials to us, you represent and warrant that you own those materials or have the necessary rights, licenses, and permissions to provide them to Whitewater.

You authorize Whitewater to use, reproduce, modify, and process submitted materials as reasonably necessary to:

  • Respond to your request.

  • Prepare quotes or estimates.

  • Create renderings or designs.

  • Produce samples.

  • Manufacture requested products.

  • Provide customer or technical support.

  • Perform related business services.

Submitting materials to Whitewater does not transfer ownership of your underlying intellectual property to Whitewater unless separately agreed in writing.

You are responsible for ensuring that materials you submit do not infringe the intellectual property, privacy, publicity, or other rights of a third party.

Third-Party Links and Services

This website may contain links to websites, platforms, services, or resources operated by third parties.

Whitewater does not control third-party websites and is not responsible for their content, availability, security, privacy practices, products, services, or policies.

Links are provided for convenience and do not necessarily imply endorsement or affiliation.

Your use of third-party websites and services is subject to the terms and policies of those third parties.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how Whitewater collects, uses, shares, and protects personal information and describes applicable privacy rights.

Please review our Privacy Policy for additional information.

Text Messaging Terms

Whitewater may offer text messaging programs for informational, transactional, customer-service, or marketing purposes.

Informational and Transactional Messages

If you provide your mobile telephone number in connection with an order, inquiry, appointment, account, service request, or other business interaction, you may receive informational or transactional text messages relating to that interaction, where permitted by law.

These messages may include:

  • Appointment reminders

  • Order or account notifications

  • Customer-service communications

  • Service updates

  • Other information relating to an existing request or business relationship

Message frequency varies. Message and data rates may apply.

Marketing Messages

If you separately opt in to receive marketing text messages from Whitewater, you consent to receive promotional or marketing messages at the mobile number you provide, subject to applicable law.

Marketing messages may include promotions, product announcements, offers, company updates, or similar communications.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

You may withdraw your consent to receive marketing text messages at any time. Reply STOP to a message to request that messages stop, or otherwise communicate a clear request to opt out through a reasonable method available to you.

For assistance, reply HELP or contact us at TC@whitewaterinc.com.

Whitewater may send a final confirmation message acknowledging an opt-out request.

Mobile carriers are not responsible for delayed or undelivered messages.

Disclaimer of Website Warranties

The website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Whitewater disclaims warranties relating to the operation or availability of the website, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from computer viruses or other harmful components.

Whitewater does not warrant that:

  • The website will always be available or uninterrupted.

  • Website content will always be free from errors or omissions.

  • All information will remain current at all times.

  • The website will be free of security vulnerabilities.

This website disclaimer does not alter any written product warranty issued by Whitewater.

Limitation of Liability

To the fullest extent permitted by applicable law, Whitewater and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of, or inability to use, this website.

This limitation includes, where permitted by law, damages arising from loss of data, lost profits, business interruption, computer or device damage, reliance on website content, or access to third-party websites through links on this website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Whitewater, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, agents, successors, and assigns from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys' fees arising out of or relating to:

  • Your violation of these Terms.

  • Your unlawful or unauthorized use of the website.

  • Materials you submit to Whitewater.

  • Your infringement of another person's intellectual property or other legal rights.

Changes to These Terms

Whitewater may revise these Terms from time to time.

When changes are made, the updated Terms will be posted on this page and the "Last Updated" date will be revised.

Your continued use of the website after revised Terms become effective constitutes your acceptance of the revised Terms.

Governing Law and Venue

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any legal action or proceeding arising from these Terms or use of the website shall be brought in the applicable state or federal courts located in Utah.

Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

No Waiver

Whitewater's failure to enforce any provision of these Terms does not constitute a waiver of that provision or of Whitewater's right to enforce it later.

Entire Agreement

These Terms, together with any policies or documents expressly incorporated by reference, constitute the agreement between you and Whitewater regarding your use of this website.

Separate transactions, purchases, dealer relationships, product warranties, orders, quotations, or services may be subject to additional written agreements and terms.

Contact Us

Questions regarding these Terms may be directed to:

Whitewater Kitchen & Bath
Email: office@whitewaterinc.com

Additional company contact information may be found on our website.